Your information. Clear expectations.

1. Information used by the service

Tecmora is inspection documentation software. Account and profile information can include names, email addresses, contact details, company membership and self-reported credentials. Booking and inspection records can include property addresses, scheduling details, client or adjuster contacts, notes, reports, photos and captions.

Payment and subscription features use payment providers. Tecmora receives transaction and subscription information needed to operate those features. Do not enter payment card numbers, passwords or unrelated sensitive information in inspection notes or photos.

2. How information is used and shared

Information is used to operate accounts, scheduling, inspection documentation, report delivery, payments, support and selected integrations. Records may be available to the inspection company, assigned personnel and the recipients identified for the appointment or report. Confirm recipients and your authority to share property and client information before delivery.

Service providers process data for hosting, storage, payment, communications and AI features. When you use an AI feature, relevant notes, captions or images may be sent to an AI service to produce a draft. Selected external integrations may receive the records needed for that feature. Review the destination and permissions before connecting a service or sending data.

3. Permissions and device features

Camera and photo access support inspection uploads. Location supports route and address features. Microphone access supports voice input when available and selected. Use your browser or device settings to control these permissions; declining a permission can limit the related feature.

4. Retention, deletion and requests

Retention depends on the record type, inspection company needs, service operation and applicable legal obligations. Contact Tecmora and the inspection provider about the records they each hold. A fixed retention period is not promised by this notice.

Account deletion is available in Profile > Danger Zone. Deletion is permanent for records removed by that process. It does not recall reports already delivered to recipients, guarantee immediate erasure from backups or third-party services, or override lawful retention requirements. Contact support about stored media and records that require separate handling.

Depending on your location and the applicable law, you may have rights to access, correct, delete or obtain a copy of personal information and to opt out of certain processing. Send requests to support@tecmora.com. Verification may be needed to protect your information.

5. Security and appropriate use

No online service can guarantee absolute security. Protect your account, limit uploaded information to what is needed for the inspection, and report suspected unauthorized access to support@tecmora.com. Do not use the service to upload information you lack permission to collect or disclose.

Tecmora is intended for professional inspection workflows and their clients. It is not directed to children under 13. Contact support if you believe a child has supplied personal information.

6. Inspection scope and AI-assisted content

The inspection provider performs the inspection. Tecmora does not inspect the property, independently verify observations or determine insurance coverage. The agreed scope, recorded limitations and applicable law determine inspection requirements. A template does not establish certification, accreditation or compliance with a particular standard.

AI suggestions can be inaccurate or incomplete. Inspectors must check them against actual observations, edit as needed, and review the complete report before approval or delivery. Recorded notes, default values and photos alone do not establish that a section was inspected. Missing findings do not establish that a property is safe or free of defects.

An inspection report is not a guarantee of future condition, a warranty or proof of code compliance. Obtain qualified evaluation of safety concerns and matters outside the agreed inspection scope. Inspector credentials are self-reported unless specific verification is stated; confirm them with the issuing authority.

7. Independent services and legal rights

Tecmora is independent of third-party organizations unless a specific authorized relationship is stated. Necessary references to external services identify the service involved and do not imply endorsement or affiliation. Rights in third-party names and required attribution remain with their owners.

These informational notices do not establish acceptance of an inspection agreement, impose a liability cap or claim deadline, or waive rights protected by applicable law. The inspection provider's agreement and applicable law govern the inspection service. Software subscriptions and inspection service charges are separate.

8. Updates and contact

This notice may be updated as the service changes. The date above identifies the current version. Where applicable law requires additional notice or consent, a date change alone does not replace that requirement.

Contact Tecmora at support@tecmora.com with privacy questions, correction requests or suspected data exposure. For inspection scope, findings or report corrections, contact the inspection provider identified on your report.